Learn how to really implement Software Process Improvement where an assessment is only a starting point for a beneficial improvement journey. Description While there is a wide-spread knowledge about the performance of assessments the real implementation of SPI (Software, System and Service Improvement) takes great effort and a lot of experience to achieve a ROI (Return on Investment). Assessor qualification is currently central. However, to ensure the success of improvement actions another additional qualification is necessary: The ECQA Certified (SPI) Software, System and Service Improvement Manager. This training and the received certificate qualify you - with strategies, methods and best practices - to successfully implement SPI in your organization. The materials and methods are based on the values and principles promoted by the SPI Manifesto, which was created by a group of international experts at the EuroSPI 2009 conference in Alcalá, Spain. This Software System Service Process Improvement Manager education focuses on how to implement successfully improvements in organisations and how to outline success criteria to be considered like that improvement isn´t just an assessment but represents a long-lasting beneficial initiative. Training Program The training is based on best practice presentations and discussions mixed with practical exercises for the course participants. In practical exercises the participants learn how to adapt best practices for PI implementation in their organization. THE TRAINING COMPRISES 4 UNITS Certified SPI managers exchange and learn about best practices in the following knowledge areas: Unit 1: PI Involvement and Commitment Issues PI Team-working Skills Multicultural PI Teams Organizational Culture Influencing PI Modern Group Motivation Techniques for PI Unit 2: Improvement Models Process and Life Cycle Models Process Improvement Models Process Design & Process Description Models Unit 3: Managing Process Improvement Supporting Top Manager for Organizational Change Management PI Drivers Analysis Alignment of PI Goals to Business Goals Process Measurement, Data Collection and Analysis PI Leadership Unit 4: Implementation Planning Improvement Deployment of PI Reporting SPI & Awareness Creation Experience and Good Practice Sharing

Overview

Innovation Manager Training

The exploitation of ideas and their correct use in the commercial area leads to innovations, which are an essential requirement for a successful business strategy. The correct use of knowledge and ideas are major challenges for management. Many ideas are inaccurately valued, data is often insufficiently coordinated and therefore, many possible innovations are not recognized nor brought into the market. This is where the innovation manager takes over. From the handling of information and the coordination of the business field‘s activities, up to innovation, are the innovation manager‘s most important tasks. This is the task of the innovation manager. Do you want to learn concepts to empower innovative forces in your organisation and how to systemically plan and further innovation? Do you want to learn what type of project management is required so that innovation is accepted and supported? The training for innovation management delivers such best practices for creating an environment of innovation and to create a learning organisation. This includes topics such as managing learning environments, creating close links with customers and learning from customers, team motivation, knowledge management and market research strategies and core competence analysis. After the course you can attend a test and become an ECQA Certified Innovation Manager.

Although it is possible to directly do the test for the innovation manager it is highly recommended to attend the training course because special know how to build learning organisations is required.

Target Group

Company Managers
Learning organisations adapt themselves continuously to the market needs and thus run more efficiently than traditional companies.

Innovation Managers
The course offers a step by step method to establish a learning organisation architecture for your organisation.

Technology Transfer Managers
The course illustrates which roles new technologies and infrastructure play in creating learning organisations.

Quality Managers
The course illustrates which role quality assurance and the tracking of innovation metrics play in creating learning organisations.

Project Managers
The course illustrates how project managers empower innovation and help innovation to be exploited.

Division Managers
In the course the participants elaborate a learning organisation concept for their firm which division managers can forward to implementation plans.

 

Training plan

Summary
The training will be based on assignments, active elaborations by the course participants, and discussions. All course participants will create a learning organisation concept for their firm (= outcome of the course). Specifically the following exercises will be emphasised:

• Analysis of core competencies and learning spirals / cycles
• Analysis of distributed learning teams
• Definition of innovation processes, which are adapted to learning organisations
• Analysis of cultural differences and their impact on the innovation processes
• Analysis of the required technology infrastructure
• Design of a convincing concept presentation to the top management

The Training Comprises 6 Units
The Certified Innovation Manager certification requires knowledge in six fields:

1. Understanding Innovation Management, Knowledge Management, Skills Management, Customer Relationships, Networking, Market Research
2. Communication Skills, Literacy in E-Skills Reporting Skills
3. Team Working, Team Communication, Conflict Management, Distributed Team Management, Motivation Building, Cross Cultural Factors
4. Management Skills, Corporate Innovation Management, Innovation Factors in Project Management, Process Management
5. Personal Characteristics, Personal Characteristics, Learning Culture, Cross Culture Learning Factors
6. Case Studies

Structure

European Qualification Framework
The certification and the training system comply with guidelines for European Qualification Framework, aimed to assure that trainings offered all over Europe are comparable in relation to content and outcomes.

Accreditation of exam organizations, training organizations and trainers assure that the same level of service quality is assured all over Europe.

The ISQI/ECQA certified Innovation Manager is one of the eighteen job roles, for which the certification and training schema is running all over Europe. The ECQA is a non-profit association and provides an examination and certification system, meanwhile other authorised bodies provide training services.

Certification as Proof of Knowledge
After the course attendees can attend the ECQA certified innovation manager exam, to examine whether the nethods and practices taught inm the course have been understood. The exam is managed by an ECQA online test system. When successfully passing the test the attendees receive an ECQA® Certified Innovation Manager-Certificate.

Overview

Innovation Manager Training

The exploitation of ideas and their correct use in the commercial area leads to innovations, which are an essential requirement for a successful business strategy. The correct use of knowledge and ideas are major challenges for management. Many ideas are inaccurately valued, data is often insufficiently coordinated and therefore, many possible innovations are not recognized nor brought into the market. This is where the innovation manager takes over. From the handling of information and the coordination of the business field‘s activities, up to innovation, are the innovation manager‘s most important tasks. This is the task of the innovation manager. Do you want to learn concepts to empower innovative forces in your organisation and how to systemically plan and further innovation? Do you want to learn what type of project management is required so that innovation is accepted and supported? The training for innovation management delivers such best practices for creating an environment of innovation and to create a learning organisation. This includes topics such as managing learning environments, creating close links with customers and learning from customers, team motivation, knowledge management and market research strategies and core competence analysis. After the course you can attend a test and become an ECQA Certified Innovation Manager.
Although it is possible to directly do the test for the innovation manager it is highly recommended to attend the training course because special know how to build learning organisations is required.

Target Group

Company Managers Learning organisations adapt themselves continuously to the market needs and thus run more efficiently than traditional companies.
Innovation Managers The course offers a step by step method to establish a learning organisation architecture for your organisation.

Technology Transfer Managers The course illustrates which roles new technologies and infrastructure play in creating learning organisations.
Quality Managers The course illustrates which role quality assurance and the tracking of innovation metrics play in creating learning organisations.
Project Managers The course illustrates how project managers empower innovation and help innovation to be exploited.
Division Managers In the course the participants elaborate a learning organisation concept for their firm which division managers can forward to implementation plans.

 

Training plan

SummaryThe training will be based on assignments, active elaborations by the course participants, and discussions. All course participants will create a learning organisation concept for their firm (= outcome of the course). Specifically the following exercises will be emphasised:

• Analysis of core competencies and learning spirals / cycles
• Analysis of distributed learning teams
• Definition of innovation processes, which are adapted to learning organisations
• Analysis of cultural differences and their impact on the innovation processes
• Analysis of the required technology infrastructure
• Design of a convincing concept presentation to the top management

The Training Comprises 6 Units The Certified Innovation Manager certification requires knowledge in six fields:

1. Understanding Innovation Management, Knowledge Management, Skills Management, Customer Relationships, Networking, Market Research
2. Communication Skills, Literacy in E-Skills Reporting Skills
3. Team Working, Team Communication, Conflict Management, Distributed Team Management, Motivation Building, Cross Cultural Factors
4. Management Skills, Corporate Innovation Management, Innovation Factors in Project Management, Process Management
5. Personal Characteristics, Personal Characteristics, Learning Culture, Cross Culture Learning Factors
6. Case Studies

Structure

European Qualification Framework The certification and the training system comply with guidelines for European Qualification Framework, aimed to assure that trainings offered all over Europe are comparable in relation to content and outcomes.

Accreditation of exam organizations, training organizations and trainers assure that the same level of service quality is assured all over Europe.

The ISQI/ECQA certified Innovation Manager is one of the eighteen job roles, for which the certification and training schema is running all over Europe. The ECQA is a non-profit association and provides an examination and certification system, meanwhile other authorised bodies provide training services.

Certification as Proof of Knowledge After the course attendees can attend the ECQA certified innovation manager exam, to examine whether the nethods and practices taught inm the course have been understood. The exam is managed by an ECQA online test system. When successfully passing the test the attendees receive an ECQA® Certified Innovation Manager-Certificate.

Learn how to really implement Software Process Improvement where an assessment is only a starting point for a beneficial improvement journey.

Description

While there is a wide-spread knowledge about the performance of assessments the real implementation of SPI (Software, System and Service Improvement) takes great effort and a lot of experience to achieve a ROI (Return on Investment). Assessor qualification is currently central. However, to ensure the success of improvement actions another additional qualification is necessary: The ECQA Certified (SPI) Software, System and Service Improvement Manager. This training and the received certificate qualify you - with strategies, methods and best practices - to successfully implement SPI in your organization.

The materials and methods are based on the values and principles promoted by the SPI Manifesto, which was created by a group of international experts at the EuroSPI 2009 conference in Alcalá, Spain.

This Software System Service Process Improvement Manager education focuses on how to implement successfully improvements in organisations and how to outline success criteria to be considered like that improvement isn´t just an assessment but represents a long-lasting beneficial initiative.

Training Program

The training is based on best practice presentations and discussions mixed with practical exercises for the course participants. In practical exercises the participants learn how to adapt best practices for PI implementation in their organization.

THE TRAINING COMPRISES 4 UNITS

Certified SPI managers exchange and learn about best practices in the following knowledge areas:

Unit 1: PI Involvement and Commitment Issues

• PI Team-working Skills
• Multicultural PI Teams
• Organizational Culture Influencing PI
• Modern Group Motivation Techniques for PI

Unit 2: Improvement Models

• Process and Life Cycle Models
• Process Improvement Models
• Process Design & Process Description Models

Unit 3: Managing Process Improvement

• Supporting Top Manager for Organizational Change Management
• PI Drivers Analysis
• Alignment of PI Goals to Business Goals
• Process Measurement, Data Collection and Analysis
• PI Leadership

Unit 4: Implementation

• Planning Improvement
• Deployment of PI
• Reporting SPI & Awareness Creation
• Experience and Good Practice Sharing

The EuroSPI conference presents and discusses results from systems, software and services process improvement (SPI) projects in industry and research, focusing on the benefits gained and the criteria for success. This year's event is the 19th of a series of conferences to which international researchers and professionals contribute their lessons learned and share their knowledge as they work towards the next higher level of software management professionalism. The EuroSPI initiative is recognised by the world leading publishers: Springer, Wiley, IGI Global and Elsevier Sciences. EuroSPI also offers an experience library, a newsletter on innovation and improvement topics and workshop communitie

Event's website